You may come across a situation where your Seagate Backup Ultra Touch is not working, and you may be a little surprised, given Seagate’s reliability.
While rare, hard disk drives are indeed known to be more susceptible to problems than their solid state drive counterparts.
If you find that your Seagate Backup Ultra Touch is not working, read this article to learn how to fix it.
Even though the page is for the Backup Plus Ultra Touch models, the fixes listed in this article will work for any hard drive -— no matter the company.
Quick Fixes If Your Seagate Backup Ultra Touch Is Not Working
If your Seagate Backup Ultra Touch Is Not Working, do not jump to conclusions, and try the following:
| Quick Fix | Reason | |
| 1. | Try a different USB port on your computer, or if you are using a dongle, try connecting directly to the computer. | The problem may lie with the driver of the port or the port itself.This is a great way to fix Seagate Backup Plus Drive Not Showing up errors. |
| 2. | Try connecting using a different HDD cable. | To make sure that your USB drivers are not the problem, connect another USB device and see if it works. If not, try using a different cable to connect your HDD to the computer. |
| 3. | Connect the HDD to a different computer. | Fixes 1 and 2 show us the problem is not with your computer. To ascertain if the problem is with the drive, connect it to another computer and see if it shows up. |
Before The Fix: Secure/ Recover Your Data
If your Seagate Backup Ultra Touch is not working, even now, then it is time for advanced fixes. These will cause data loss.
If your data is important, you should recover it before trying to make your hard drive usable again.
But how can you recover data if your seagate backup plus is not showing up/working in the first place?
The best way to do this is to bring in professionals like us.
Stellar data recovery services can recover your data from your Seagate Backup Ultra Touch.
Once your data is safe, the fixes listed below will show you How to fix Seagate Backup Ultra Touch Not Working.
Additional Reading: Seagate Backup Plus Slim 1TB External Hard Disk not detected
Easy Fixes If Your Seagate Backup Ultra Touch Is Not Working
1. Reinstall The Seagate Backup Ultra Touch Driver
- Connect your Seagate Backup Ultra Touch hard drive to the computer.
- Hit the windows key, type in “Device Manager” and hit enter.
- Locate “Disk Drives”, expand the menu, and locate your Seagate Backup Ultra Touch.
- Right click the HDD, and select “update driver”.
- Click “Search Automatically”, and let the process finish.
- Restart your computer.
2. Format Seagate Backup Ultra Touch Drives (RAW)
If the formatting of your Seagate Backup Ultra Touch drive is showing as RAW, you will need to reformat the drive for it to work — and this process will remove all your data on the drive.
- Connect the drive to the computer.
- Right click the start key and open up disk management.
- Select your Seagate Backup Ultra Touch, right click it, and select “format”.
- Choose the drive letter (this is called setting the volume label).
- Set the format system to “NTFS”.
- Click “OK”.
If none of these fixes work for you, then it may be time to consider the hard drive a write off or total loss, in which case you can still recover any data by enlisting the services of professionals like the people over at Stellar Data Recovery.
Stellar Data Recovery has over two and a half decades’ worth of experience when it comes to both data recovery and data erasure, putting us in the sweet spot where we are experts in getting your data back.
All quotes are completely free, and all you need to do to get a quotation is click this link and follow the instructions on screen.
At Stellar Data Recovery, our services are so trustworthy that even governments have chosen to make us their data erasure/ recovery partners, and we are trusted by millions of customers across over 190+ countries around the globe.
Additional Reading: Data Recovery from Seagate Hard Drives
To Summarize: How To Restore Data?
Finding that your Seagate Backup Ultra Touch Is Not Working can be quite frustrating, but with the fixes listed in this article, there is a very good probability that one of them will help you to recover your hard disk drive.
That said, even if none of the fixes work for you, then you can still recover the information and data that is on your hard drive by employing one of the many services that are suited to just such a task.
We hope that this article has been useful to you, and we’ll see you in the next one.
Additional Reading: How to recover data from Undetected Seagate External Hard Drive
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