QNAP® RECOVERY SERVICES
Safe and Secure QNAP® Data Recovery Services
We recover data from QNAP® network-attached storage systems in all types of data loss situations. We can recover the data lost due to failed RAID array on NAS, incorrect or foreign configuration, disk mechanical failure, ransomware or malware attack, controller failure, and more. Our data recovery experts have expertise in recovering data from NAS drives with any file system, such as BTRFS, WAFL, EXT4, ZFS, etc. They ensure complete safety and privacy of the data throughout the data recovery process.
Failed RAID Array
RAID systems comprise multiple hard drives to allow storage redundancy. Failure of more than two drives usually causes RAID failure and storage system crash, resulting in data inaccessibility. We have expertise in restoring such failed RAID-based NAS of all brands, including QNAP®.
Foreign Configuration
A degraded RAID may fail to recognize a swapped hard drive, resulting in a foreign configuration issue. This situation may hamper the NAS from detecting the hard drives, causing data inaccessibility. Stellar® can deal with complex NAS configuration issues and rescue your data.
Controller Failure
RAID controller is tasked with virtualizing the disks while interfacing with the server OS and storage drives. Its failure results in a failed RAID system with the risk of permanent data loss. Our proprietary technology & expertise can rebuild any RAID system without a controller card and recover the data.
File System Corruption
File system-related issues often arrive with a physically degraded and crashing NAS. For example, a RAID-configured NAS may go through multiple restart cycles before crashing. Stellar® has hands-on experience in dealing with RAID hardware and logical corruption issues.
MORE SITUATIONS WHEN YOU NEED QNAP® NAS DATA RECOVERY
We Recover Data from QNAP® NAS in All Data Loss Situations
There can be diverse situations leading to the failure of NAS systems, causing data inaccessibility and permanent data loss, if you fail to restore the NAS to a functioning state. Stellar® data recovery team has expertise and rich experience in restoring your failed NAS and rebuilding the RAID, recovering up to 100% of your valuable data.
Failure of NAS Having Virtualized Storage
Failure of a NAS having virtual machines for storage is a more complex situation than failed NAS with traditional drives. This situation demands expertise in restoring the physical storage to allow cloning, RAID reconstruction, and further deep scanning to retrieve virtual machine files.
Failure of RAID Having Advanced File System
Some RAID arrays are formatted with obscure file systems having minimal technical documentation. Failure of a NAS configured with such RAID arrays can turn the data inaccessible forever if not recovered using advanced lab techniques.
SSD Firmware Corruption Issues
SSDs having firmware corruption fail to initialize, resulting in data loss situations. Therefore, NAS using SSD RAID can fail due to firmware corruption. We use advanced lab techniques and tools to read and reconstruct SSD firmware, thereby retrieving your data.
COMPREHENSIVE SERVICES FOR QNAP® NAS DATA RECOVERY
We Recover Data from All Models of QNAP® NAS Systems
We provide world-class services for recovering data from all types and models of QNAP® NAS, including Enterprise Dual® Controller NAS, SMB Thunderbolt® NAS, SMB High-End® NAS, Expansion Units®, and more.
* Don't see your NAS listed? Don't worry; Stellar® can recover data from any type or model of Network Attached Storage.
TRUST THE LEADERS FOR QNAP® NAS RECOVERY
Reliable and Confidential QNAP® NAS Data Recovery Services
We recover your data from physically and logically damaged QNAP® NAS in our well-equipped Class 100 Clean Room lab. When you submit your QNAP® NAS storage, our data recovery experts thoroughly analyze the storage and recover the data with utmost safety and integrity.
World-Class QNAP® Data Recovery Services
- Huge inventory of donor drives to restore damaged QNAP® NAS drives
- Proprietary tools for cloning NAS hard drives
- Specialized tools to determine RAID parameters
- Class 100 Clean Room lab for safe and effective recovery
- ISO 9001 and ISO 27001 certified organization
OUR DATA RECOVERY SERVICE PLANS
Data Recovery Solutions to Suit Your Needs
There are situations when you need your data urgently, while in some cases you may want a pocket-friendly solution. We have service delivery solutions to meet your diverse needs.
FREE CONSULTATION
 Economy |  Standard |  Priority | |
|---|---|---|---|
| Turnaround Time (TAT) | 4-6 Weeks | 2-4 Weeks | 1-2 Weeks |
| Support | Email only | Phone & Email | Phone & Email |
| Job Update | Job Completion | Weekly | Daily |
| No Recovery – No Charge* |  |  |  |
| Account Management |  |  |  |
* Terms & Conditions Apply.
FAQ
QNAP NAS data recovery timelines depend on the extent of damage to the NAS system and its components. In cases of logical failure, such as file corruption, data recovery takes less time. However, if the NAS system or drives are physically damaged, recovery can take longer. RAID-based failures generally require the most time because the RAID needs to be reconstructed to recover your data. The recovery time also depends on the size of your storage and the amount of data you need to recover. We can provide an accurate time estimate after evaluating your NAS system.
If you choose an unlicensed or amateur data recovery provider for your QNAP NAS, it’s likely that your warranty will be voided. At Stellar, we ensure this doesn’t happen. We use non-invasive techniques, meaning there is no hardware tampering, and your warranty remains intact. Our focus is solely on recovering your data, not repairing or altering the NAS hardware. A third-party recovery service that does not alter the hardware will not void the warranty. You can trust us to follow ISO-compliant methods throughout the data recovery process.
Yes, it is safe to power off your QNAP NAS after detecting a failure. Continuing to use the NAS could cause more mechanical or logical damage. Powering it off maximizes the chances of successful data recovery. DIY fixes are typically difficult to perform on NAS systems, so we strongly advise against attempting them. Contact us immediately, and we’ll guide you on the next steps.
Yes, we can recover data from any RAID configuration, including RAID 5 and RAID 6. The data recovery technique depends on the specific RAID configuration. While RAID 5 and 6 provide redundancy, multiple drive failures will still require professional data recovery to reconstruct the RAID and recover the data.
You should regularly back up your data to an external source or cloud storage. Always monitor the health of your drives using QNAP's SMART disk health checks and never ignore notifications about issues with the NAS. If your NAS system is older, avoid overloading it with constant read-and-write operations. Ensure that your NAS firmware is up to date to protect against security vulnerabilities.
OUR CUSTOMERS LOVE US
We Are Rated 'The Best' By Our Customers
